# LilaCRM > LilaCRM (CRM = Customers, Records, Money) is complete business management software for UK small businesses — CRM, job management, invoicing, accounting and bookkeeping software that connects customers, quotes, jobs, invoices, bills, the bank and VAT in one place, with iPhone and Android apps. It is built by Lila Software Development Ltd (Companies House 17461121, trading as Lila Development) in Hampshire, England, and hosted in London. Built first for building and trades businesses, and shaped for legal and report writing, care and support, and consultancies. Plans: Personal £6/month including VAT; Solo £29/month + VAT (1 business, 2 users); Business £69/month + VAT (6 users, extra users £9/month). First 30 days free. LilaCRM is opening to new businesses; register interest at https://www.lilacrm.com/start. ## Pages - [Complete business management software — CRM, accounting & bookkeeping](https://www.lilacrm.com/): LilaCRM — Customers, Records, Money — is complete business management software for UK small businesses: CRM, job management, invoicing, accounting, bookkeeping and MTD VAT in one place, with iPhone and Android apps. - [CRM, job management, invoicing and accounting software](https://www.lilacrm.com/product): Customers, LiDAR site surveys, quotes, jobs, time, invoicing, bookkeeping, open banking reconciliation and Making Tax Digital VAT — complete business management software in one connected UK system. - [Pricing — business management and accounting software](https://www.lilacrm.com/pricing): LilaCRM pricing: Personal £6/month, Solo £29/month + VAT, Business £69/month + VAT. First 30 days free. Annual plans pay for ten months. - [Built for your kind of business](https://www.lilacrm.com/businesses): LilaCRM shaped for building and trades, legal and report writing, care and support, and consultancies — the words and workflows of your work. - [LilaCRM for building & trades](https://www.lilacrm.com/businesses/trades): From the first survey to the final payment. Keep the customer, the site, the people and the books connected. Spend less of your evening piecing together what happened during the day. - [LilaCRM for legal & report writing](https://www.lilacrm.com/businesses/legal): From the instruction to a report you can trace. Give every instruction a clear home. Keep evidence, source material, drafts, deadlines and fees connected without mixing one client’s documents with another’s. - [LilaCRM for care & support](https://www.lilacrm.com/businesses/care): From the weekly rota to a well-supported visit. Connect the people you support with the people doing the work. Bring scheduling, staff availability, visit records and the financial picture together. - [LilaCRM for consultancy & agencies](https://www.lilacrm.com/businesses/consultancy): From a promising conversation to a profitable project. Keep proposals, delivery, client decisions and money in the same picture, whether you work alone or bring a specialist team together. - [LilaCRM for property & maintenance](https://www.lilacrm.com/businesses/property): From a reported problem to a resolved property. Keep property records, occupants, owners and contractors connected to every visit and repair. Make planned maintenance as visible as urgent work. - [LilaCRM for fitness & coaching](https://www.lilacrm.com/businesses/fitness): From the first booking to a lasting client relationship. Bring your diary, client goals, programmes and payments together. Keep the admin around each session small enough to stay focused on your clients. - [Why Lila — built from a real Hampshire building business](https://www.lilacrm.com/about): LilaCRM began inside a Hampshire construction company that needed the work and the books to tell the same story. Built by Lila Software Development Ltd. - [Register your interest](https://www.lilacrm.com/start): Tell us about your business and be among the first on LilaCRM. Your first 30 days are free, and we bring your existing records across. ## Questions - **What is LilaCRM?** LilaCRM is complete business management software for UK small businesses: CRM, job management, invoicing, accounting and bookkeeping software in one connected system, with iPhone and Android apps. It is built by Lila Software Development Ltd in Hampshire and hosted in London. - **What does CRM stand for in LilaCRM?** Customers, Records, Money. It does the job of customer relationship management (CRM) software, and goes further: the records of the work — surveys, quotes, jobs, time and documents — and the money — invoices, bills, the bank, bookkeeping and VAT — are all in the same place. - **Is LilaCRM accounting software?** Yes. LilaCRM includes double-entry bookkeeping and accounting: sales and purchase invoices, bank reconciliation through open banking, VAT returns filed through Making Tax Digital, CIS, and reports for your accountant — so you may not need separate accounting software such as Xero, QuickBooks or Sage. - **Who is LilaCRM for?** Small UK businesses and the self-employed — building and trades first, and also legal and report writing, care and support, and consultancies and agencies — plus a Personal book for your own money. - **How much does LilaCRM cost?** Personal is £6 a month including VAT. Solo is £29 a month plus VAT for one business and two users. Business is £69 a month plus VAT for six users, with extra users at £9 a month each. Paying annually costs ten months. The first 30 days are free. - **Can I file VAT returns with LilaCRM?** Yes. LilaCRM prepares VAT returns from your records and submits them to HMRC through Making Tax Digital. It also handles CIS and retentions for construction. - **Does LilaCRM connect to my bank?** Yes. UK bank accounts connect through open banking with read-only access that you consent to, and transactions are matched to invoices and bills with the evidence kept alongside. - **Can I move from Xero, QuickBooks, FreeAgent or Sage?** Yes. Your customers, suppliers and existing records are brought across when your book is set up, so you do not start from a blank page. - **Where is my data stored?** On servers in London, United Kingdom, in an encrypted book of its own for each business, with encrypted backups in the same region and an audit log of every change. - **Does LilaCRM have a mobile app?** Yes — iPhone and Android apps for capturing receipts by photo or voice, checking jobs on site, and LiDAR room scanning for site surveys on iPhone. - **Can website enquiries go straight into LilaCRM?** Yes. Each business gets a public enquiry form, or can post its own website form to LilaCRM, so every enquiry arrives as a record with a notification rather than an e-mail that can be missed. - **How do I get started?** LilaCRM is opening to new businesses shortly. Register your interest at lilacrm.com/start and we will set up your book and bring your existing records across when your turn comes. ## Optional - [Everything in one file](https://www.lilacrm.com/llms-full.txt) - [Privacy policy](https://www.lilacrm.com/privacy): How LilaCRM and Lila Software Development Ltd handle personal data. UK-hosted, encrypted, audited. - [Terms of service](https://www.lilacrm.com/terms): The terms on which Lila Software Development Ltd provides LilaCRM.