Properties & asset records
Group buildings, units, contacts, equipment and documents without losing the history of each location.
How can it help
my business?
Your customers. Your people. Your work. Your money.
See how they come together for the business you run.
Shared business tools plus the specialist workflows of your profile — and a bespoke edition, tailored completely to your business, when the profile isn’t enough.
PROPERTY & MAINTENANCE / THE CONNECTED DAY
From a reported problem to a resolved property.
Keep property records, occupants, owners and contractors connected to every visit and repair. Make planned maintenance as visible as urgent work.
Designed for property managers, maintenance firms and facilities teams.
- 01Log request
- 02Approve & allocate
- 03Visit & resolve
- 04Report & recharge
The details that make it yours.
Specialist featuresRepairs & triage
Record issues with photos, a LiDAR room scan where it helps, priority and access details; assign an owner and target date.
Planned maintenance
Schedule repeat inspections, servicing and seasonal tasks with upcoming work visible in the planner.
Contractor coordination
Collect estimates, assign visits and track attendance and completion evidence.
Access & appointments
Record how to get in — keys, codes, who to ring, when it suits the occupant — on the property and on the work order, so it reaches the engineer going and nobody else has to be telephoned.
Documents & renewal reminders
Organise certificates, warranties and service records with review and expiry reminders.
Approvals & spending
Route estimates for approval, track purchase orders and compare costs by property or owner.
Owner reporting & recharges
Summarise completed work and link approved charges, invoices and payments to the property.
EVERY PROFILE / ONE CONNECTED FOUNDATIONA complete view.
A complete view.
From work to money.
The specialist details sit alongside the everyday business essentials. A client record connects to the work, its documents, its costs and its payment history.
Relationships
Clients, contacts, communication history and follow-up tasks.
Work & people
Projects, responsibilities, calendars and team access.
Documents & knowledge
Files connected to their work, searchable resources and controlled sharing.
Money & records
Quotes, invoices, expenses, bank reconciliation and financial reporting.
Help from Lila
Assistance with finding information and preparing work, with your review before action.
At work & at home
A separate Personal book at half price with any paid business tier.
SAME FOUNDATION. YOUR WAY OF WORKING.Your business shouldn’t have
Your business shouldn’t have
to fit someone else’s day.
Choose Solo or Business for your team size and allowances. A business profile shapes the workflows and language around your work; it does not create a separate subscription. Need more than a profile? Bespoke tailors LilaCRM completely to your business — price on application.
Find your planWhat would make it complete for you?
Tell us about a task you repeat, a document you rely on or a handover that gets lost. Help make the property & maintenance profile complete for you.
Tell us about your business Opens your email app. Send the message when you’re ready.